Please note the following terms and conditions when working with 21 Crows on Website Design, development

and/or hosting:


21 Crows Productions wants to make sure that you, as a client, understand our website packages as they pertain to you. One way is to make clear our understandings with each other.

 These are the terms of our agreement together:

1. Authorization. The above-named client is engaging 21 Crows Productions, a sole proprietor, located at 25891

Creola Hue Road, Creola, Ohio 45622 as an independent contractor for the specific project of


for one year- a website to be installed on the client's web space on a web hosting service's computer.:

____developing of _____________________________________

____designing _____________________________________

____consulting _____________________________________

____hosting _____________________________________

____optimizing and submitting to search engines ________________________


The client hereby authorizes 21 Crows Productions to access this account, and (if applicable) authorizes the web

hosting service to provide 21 Crows Productions with "write permission" for the client's webpage directory, cgi-bin

directory, and any other directories or programs which need to be accessed for this project. The client also authorizes 21 Crows Productions to publicize their completed website to Web search engines, as well as other Web directories, guidebooks, other agencies and indexes.  An initial consultation meeting, either by phone or in person, was made to receive customers input. After draft is made, changes to website will be at an hourly rate of $50.00

per hour.

2. Standard Website Package Elements. 21 Crows Productions includes the following elements in their

Standard Website Packages:

  • E-mail/phone consultation Up to 1 hour total general Internet orientation education, marketing

  • strategy and web design consultation at 21 Crows site. Off site consultations begin at $50.00/hour with a minimum of 1 hour. Telephone long distance charges are in addition to package rates quoted.

  • Additional education and consultation is at our hourly rate of $50.00 per hour.)

  • Initial Words of text supplied by the 21 Crows Productions (200-400 words per page.) After

  • initial text, 21 Crows Productions will provide website work at $25.00-$50.00 per hour.  

  • Links to external pages, up to an average of 5 per page.

  • Custom Graphics Package. Masthead graphic on first page (simple custom graphic

  • incorporating company logo). Top-of-page graphic for all other pages in your website. Colorful lines and

  • bullets, and colored and textured background.

  • Photos and other miscellaneous graphic images supplied by client (up to an average of 3 pictures

  • included per page in standard websites and in addition to masthead and top-of-page graphic.

  • Installation of webpages on the client's web hosting service. Hosting site is/ is not 21 Crows Productions.

  • Minor updates and changes to existing webpages subject to the limits outlined below and billed

  • at an additional changes billed at hourly rate.

  • 1 time free Site publicity (approximately 1-2 months) to a minimum of 25 major Web search

  • engines, such as Yahoo, AltaVista, InfoSeek, WebCrawler, Lycos, HotBot, etc. 21 Crows Productions

  • submits to sites but cannot be responsible if site is not picked up by search engine.

  • Initial site consists of the following:____________________________


3. Changes to Submitted Text. Please send us your changes in e-mail text. It will be copied and pasted

"as is". Time required to make changes to client-submitted text after the web pages have been

constructed will be additional, billed at the hourly rate of $25.00-50.00.

4. Completion Date. 21 Crows Productions and the client must work together to complete the website

 in a timely manner. Upon initial completion of site, client has 5 days to check and make minor additions.

Upon completion of site, money is due. If payment is not received within ten days of completion, site will be suspended until payment is made. 21 Crows is not responsible for loss of business at any time before, during or after the hosting or designing of site, including when client does not pay and account is suspended.  Additions will require additional charges. We agree to work expeditiously to complete the website no later than______________________.

5. Payment of Fees. Fees to 21 Crows Productions are due and payable on the following schedule:

_____________upon initial completion of site and before it is placed on the web. Advertising the pages

 to Web search engines and updating occur only after the final payment is made. ____________

monthly payments payable on the 3rd of each month. All payments will be made in US funds.

6. Assignment of Project. 21 Crows Productions reserves the right to assign subcontractors to

this project to insure the right fit for the job as well as on-time completion.

7. Legal Responsibility. 21 Crows Productions does not warrant that the functions contained in

these webpages or the Internet website will meet the client's requirements or that the operation

of the webpages will be uninterrupted or error-free. All work and/or hosting paid is not refundable. The entire risk as to the quality and performance

of the webpages and website is with client. In no event will 21 Crows Productions be liable to the

client or any third party for any damages, including any lost profits, lost savings or other incidental,

consequential or special damages arising out of the operation of or inability to operate these webpages

or website, even if 21 Crows Productions has been advised of the possibility of such damages. In the

 event of decease of host, all work is non-refundable. If any provision of this agreement shall be unlawful,

void, or for any reason unenforceable, then that provision shall be deemed severable from this

agreement and shall not affect the validity and enforceability of any remaining provisions.

8. Photos. Some pictures supplied by 21 Crows require licensor and copyright marks and text. By

signing this contract, you are agreeing that all of the photos are royalty free, not copy-written nor v

iolating any laws. You will be responsible for any ramifications by law for supplying or allowing such

 photos for the site and agree to pay any and all expenses involved should an occurrence arise. You

agree that the use of all photographs do not violate a person's right to privacy or publicity, infringe

upon any copyright, trade name, trademark, or service mark of any person/entity.  You also agree that

all photos taken of people and places have a signed a release permitting reproduction of the image. 

21 Crows makes no representations or warranties that it owns or licenses any rights nor does 21

Crows grant you any rights including copyright, trademarks, or rights of publicity belonging to any

person, place, property, or subject matter depicted in any image or graphic. 21 Crows makes no

representation or warranty as to the accuracy of any information provided with the photos. You are

solely responsible for determining whether your use of any image requires the consent of any third

party or the license of any additional rights, and you should not rely solely on the information provided

by 21 Crows. If you are unsure whether additional rights are needed for your use, you are responsible

for obtaining competent legal counsel.

9. Copyrights and Trademarks. The client represents to 21 Crows Productions and unconditionally

guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork

furnished to 21 Crows Productions for inclusion in webpages are owned by the client, or that the

client has permission from the rightful owner to use each of these elements, and will hold harmless,

protect, and defend 21 Crows Productions and its subcontractors from any claim or suit arising from

the use of such elements furnished by the client. It is client’s responsibility to check the site for changes in


10. Laws Affecting Electronic Commerce. From time to time governments enact laws and levy

taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely

 responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and

defend 21 Crows Productions and its subcontractors from any claim, suit, penalty, tax, or tariff arising

from the client's exercise of Internet electronic commerce.

11. Copyright to Webpages. Copyright to the finished assembled work of a single website produced by 21

 Crows Productions is owned by client and/or 21 Crows. Information cannot be pulled from the website to be used on another site or for any use without written permission from 21 Crows.  However, the site shall continue at all times to have a declaration on each page stating: Photo Copyright 21 Crows and its licensors. Site design by 21 Crows Productions (www.heartofhocking or

and a link to the site. Rights to photos, graphics, source code, work-up files, and computer programs are

specifically not transferred to the client, and remain the property of their respective owners. Photos owned

by 21 Crows and used in the site may only be used in the site. 21 Crows Productions and its subcontractors

retain the right to display graphics and other Web design elements as examples of their work in their

respective portfolios and on additional sites.

12. Payment of fees. In order for 21 Crows Productions to remain in business, payments must be made

promptly. All payments due on a monthly basis are payable on the 3rd day of each month.  All other

payments are due upon the next day after completion of site and five day checking period. Delinquent

bills will be assessed a $5 charge if payment is not received within 10 days of the due date. If an amount

remains delinquent 30 days after its due date, an additional 5% penalty will be added for each month of

delinquency. Site development is based on a 30 day period. If discounts are specified on a quote, the discount will only be extended during the 30 day period from date of price quote. Payment must be made during the 30 day period to receive special discounts. 21 Crows Productions reserves the right to remove webpages from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process.

13. Optimization Changes. Client understands that graphics, text placement,  text phrasing, pictures and

position of features on the website can be substantially changed by the client reducing the benefits of

the optimization. Although site may have a 1-time no charge optimization as part of a package, it may

not be at peak efficiency due to changes or other events out of 21 Crows hands. The way Search

Engines rank sites changes at irregular intervals. In any event, 21 Crows is not responsible if site is

not picked up by major search engines nor if it does not rank over competitors.

14. Ownership of Property and Website. You agree that the property you are providing information

for is owned only by yourself and/or stockholders.  Managed property must have a separate

agreement/contract for each property listed on website.

15. Sole Agreement. The agreement contained in this "Website Design Contract" constitutes

the sole agreement between 21 Crows Productions and the client regarding this website. Any

additional work not specified in this contract must be authorized by a written change order. All

prices specified in this contract will be honored for 1 year after both parties sign this contract.

Continued services after that time will require a new agreement. Should either party wish to

terminate this agreement, it may be terminated after 60 days of written notice and without penalty.

16. Charges that may apply. If an account has been disabled due to nonpayment, client will be charged for reinstatement costs at $25.00 per hour and the following:

To reinstate listings on or subsites: $25.00 per individual listing.

To reinstate websites: $50.00 per website

To reinstate search engine submittal: $25.00-$50.00 depending on amount of search engines submitted.

To reinstate index page advertisements/listings: $50.00 per website.

17. Alterations from initial cost because customer cannot pay. There will be no alterations of cost because customer cannot pay. A payment plan can be offered to help with financial needs. This does not imply payment does not need to be made in full. All payments are due and payable ten days after completion of site. 21 Crows offers website hosting only as a package with a website. It cannot be purchased separately.


Responsibility of ______________________________:

1)      ____________________________ is responsible for giving all changes to the site to

Jannette Quackenbush with 21 Crows Productions. This can be done by e-mail:

Changes to be made must be a legible copy of the web site page to be changed with all corrections

printed clearly and in ink on the page. 

2)      ___________________________ is responsible for checking the site and getting all corrections

to the site to 21 Crows Productions in a timely manner.

3)      ______________________________ must assign one project worker

____________________________ to relay all changes, corrections and site design suggestions to

21 Crows Productions. All questions/comments from members pertaining to the site must be relayed

through one person-the project worker.

Responsibility of 21 Crows Productions:

1)      21 Crows Productions is responsible for designing and maintaining a quality website.

2)      21 Crows Productions is responsible for updating site and making corrections  in a timely manner.

3)      21 Crows Productions is responsible for initial design, hosting optimization and submission of

website to search engines for said period.  

It is also understood that with a member-based agency, it may take time to get all information

completed and to 21 Crows Productions. However, there may be times when cut-off dates may be

needed so information can be placed on the site in a timely manner.


The total amount of this contract is __________ for initial site design and_______________ per

month for one year beginning __________and ending _________________ for upkeep regardless

f maintenance is needed.  

This agreement begins with an initial payment of $______. The undersigned agrees to the terms

of this agreement on behalf of his or her organization or business.

I understand the information above-On behalf of the client (authorized signature):

_______________________________________ Date ________________


It is important that you understand two of the main influences in rating prominently in the

search engines is the length of time the site has been on the internet and the number of

incoming links the site maintains. Both are factors that you have control over. With many

of the sites it designs, 21 Crows Productions has given the client the added benefit of

search engine optimization and submittal which greatly enhances the ability of a site to be

found by customers.  You can also be a great force in marketing your site by contacting other

businesses and exchanging links. (You add their link to your site and they add your link to their

own site) There are many free legitimate link exchange programs in the surrounding region

including one based at 21 Crows Productions that can be contacted.


• Home • Web Marketing Packages • Success Stories • Ohio Travel Guides • E-mail Marketing Campaigns • Tips for Marketing Your Site • Web Design Strategies • Web Package: Opti-Launch • Web Package: Opti-Advance • Web Software We Use • Ohio Web Design Portfolio • Specials • Our Policies • Privacy Policy • Banner Ad Sizes • Site Map •

Hocking Hills Cabin Rentals-
Cabins in Hocking Hills (
Ohio Cabins (
Old Man's Cave (
Hidden Hocking (
The Hocking Hills Org. (

Hocking Cabin (

Heart of Ohio ( -

Haunted Hocking( )

Heart of Lake Erie (

Hocking Hills Cabins - (

Pet Friendly Travel  (


Ohio Web Design Services. Send mail to with questions or comments about this web site. Copyright © 2000-2006-Heart of Hocking/21 Crows Productions-.
WebDesigners-Directory     (740) 596-1124    

Available Forms

We Accept Major Credit Cards!